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#1.
The tours are our bread and butter - if they're not
done right, with the right hotels, right itineraries and
right staff - you won't come back. Mark Story, our General
Manager and Groups Pro, personally guides the design team
on each tour. Since QueensLander's inception, the formula
for great tours has been: great value, small groups, outstanding
guides who care about their group's experience, creative
itineraries, and guaranteed prices with world-class cancellation protection.
#2. Great Value: Best value.
We define a successful tour as a creatively-designed, "go
beyond the call of duty" trip for the same price a
traveler would pay to go independently. QueensLander guides
are creative tour geniuses - you'll notice what we're talking
about upon arrival at the orientation airport, on your flight
to your destination and throughout each point on the way.
#3. Sightseeing, admissions and meals. And gratuities!
Our Concierge Class prices include more group sightseeing and admissions than most larger tour operators.
Other larger companies use 'great deal' prices to keep their
packages looking affordable and then require you to pay
for optional add-ons throughout the tour. And did we mention all of our escorted tours include tips? With QueensLander's Concierge Class,
you'll get what you pay for up front with complete descriptions
in the tour itinerary.
#4. Did we mention our guides? Service-driven professionalism.
The quality of your tour guide can make your tour a trip
of a lifetime or a nightmare. All QueensLander guides, Tour
Captains as we call them, are travel professionals who have
only one purpose: ensure you have the trip of a lifetime
complete with the little extras you don't expect. Basically, exceeding your expectations! Knowledgeable,
friendly and service-driven - we're serious when we say
we exceed expectations.
#5. Group size.
Our Concierge Class groups are never larger than 38 travelers. Compare
our groups with the 45 to 50+ size groups from the larger
tour companies. We utilize the same large coaches they do
so you can have room to stand up, stretch your legs and
walk around. We utilize only the best in transportation
vehicles - full-size (except in cities like Rome where a
smaller vehicle is preferred for negotiating the narrow street
challenges), air-conditioned motorcoaches with reclining
seats, foot stools, panoramic windows, kneeling technology and onboard restroom
facilities.
#6. QueensLander Tour Style.
Our tours are for the traveler who desires quality, fun
and fellowship. If you want to pack heavy (or light), have
the porter carry your bags, and be absolutely guaranteed
that you'll never have a bathroom down the hall…then
you've come to the right place! Our tours are not overly
demanding physically, incorporating a nice balance of walking
and riding. At night, we come together for a relaxing, sometimes
elegant, dinner with great conversations and declicious
regional dishes.
#7. Sightseeing Centric: Centrally-located, quality hotels.
For
a good night's sleep, your Super Save Class
hotel will ensure quality environs and great locations -
all centrally located within walking distance of local points
of interest. Concierge Class ensures luxurious
appointments in your room, bathroom and hotel facility.
The
Concierge Class is your guarantee for luxury
touring in each country QueensLander travels. Our
hotels are a memorable part of your travel experience.
#8. Price guarantee.
The tour price listed in your tour information is exactly
what you'll pay, and if you've traveled with us before you
enjoy the benefits of our patronage discount. Most other
larger tour companies reserve the right to increase your
final cost to guarantee they make a profit. We do not practice
this policy.
#9. Peace of mind.
From refundable deposits up to 90 days prior to departure
(unusual in the tour industry) to our personalized service
professionals, QueensLander is your one choice for quality
touring around the world.
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