Of Course we're thrilled to share these comments with you...but we invite you to visit the online travel communities like TripAdvisor© to see what others are saying:
Read Guest Reviews Online (click): Italy Tours by QueensLander on TripAdvisor©
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“My trip to Itay was amazing.”
Great Cities Tour – September 2011

I can not say enough good things about every aspect of the tour.
You are more than welcome to give my email to anyone considering this trip. Janette was fantastic as were all the knowledgable city guides. The itineary was perfectly planned and executed making the very most of our time, no waiting in lines for us! I really can not believe all that we were able to accomplish in a relatively brief time.

I loved the hotels and they could not have been in better locations, the dinners were superb and all the extras like the gondola ride with music, appetizers and champagne on roof tops and the winery were experiences I could never have had on my own. The free night Janette took several of us to the top of Florence where we had another outstanding meal with phenomal views of the city. She gave us great recommendations for whatever we were interested in and was always giving us information and stories about all the cities and historical sites. I can't believe how much I learned and how interesting it was.

It was the best vacation I have ever had. I highly recommend your company and the outstanding value you provide. My fellow travelers were a great group of people. Everyone was easy going and enjoyable. Absolutely a 5 star trip. Thank you very much.

~ JoEllen

“It was everything that we hoped it would be.”
Great Cities Tour – July 2011

I just wanted to let you know how much my sisters and I enjoyed our trip to Italy. It was everything that we hoped that it would be. Elaine was wonderful. She was knowledgeable, interesting, entertaining, unflappable, and just fun to be with. She added immeasurably to our enjoyment of the trip.

~ Randi Blum

“…such a wonderful tour…”
Foreign Independent Travel – July 2011

It’s so nice to be back after such a wonderful tour of Italy…

Thank you so much for such an amazing tour. All of our hotels were impeccable and I was not disappointed at all. We loved Sorrento just as you said and Florence was our favorite!

I also wanted to tell you how happy we were with our tour guide, Jodie! She was such a pleasure to spend 10 days with. She is always happy, patient and we learned a great deal of information from her. We enjoyed all of her dinner recommendations and she put a lot of thought into making sure that Gianna (4 years old) was always entertained. She was always available for any questions we had and was very flexible with our family as we decided to do or not to do various tours. Never did she seem upset with our cranky kids or tired of dealing with us.

By the end of this trip our family really feels that we gained a new friend!

~ Leslie Gitterman

…Best Family Vacation…
Great Cities Tour, June 2011

We just wanted to once again personally thank you and Queenslander for the best family vacation we have ever had…we were totally blown away by the way we were taken care of every minute of the tour, from the first meeting at the airport in Venice to the bellini on the boat to our hotel to the boxed breakfast arranged when we had to leave at the crack of dawn to make our connections home. We applaud you and all of the folks at Queenslander for the high quality they promise and most importantly deliver in spades. Our expectations were not only met but exceeded!


We could not imagine a better a friend and guide to introduce us to the many varied cities along our Italian adventure…you were always ready with great information about what to expect and interesting tid bits about every site we visited, whether up close or just from the coach window. You were always gracious and helpful and more than generous to all of us. We were always relaxed and at ease because you took the stress off of travel for us.

I only wish that we had discovered Queenslander earlier in our traveling career.

~ Patti, Bob and Stephanie Goodman

Great Cities Tour – May 2011

Queenslander made all of the trip easy, stress free, and fun. We have in the past always planned our trips, fought crowds, drove around lost and reading maps. Queenslander is a perfect way to experience Italy, and has spoiled us for the next trip.

~ Roy & Mary Coniglio

Great Cities Tour – May 2011

Exceptional! The quality of the tour exceeded my expectations (which were already quite high as I have been on tours, been a tour director, and knew what to and not to expect!) I've tried to think of things that perhaps would make it even better, but just now I can't. The tour time vs. free time was just the right amount; the meals were fantastic and well worth the upgrades; our Tour Captain, Sandy Gregory was the best, and from A to Z in preparation all went like a well oiled machine. Kudos!

~ Yvette MacBain & Alan Ome

Great Cities Tour – May 2011

I viewed a travel tour with trepidation, thinking about buses, and loud Americans, and waiting for people, and complainers, etc. This was a perfect small tour, with an unusual assortment of people who blended exceptionally well, I thought. No buses, no waits, no lines--perfect.

~ Rita Ryan

Great Cities Tour – May 2011

Beautifully planned trip - every detail was so well thought out. All of our needs were attended to and accommodated, and you thought of all that we had not even considered! There were so many delightful surprises! Prosecco on the gondola ride, Baci to eat while driving through Perugia, birthday song on the bus and a birthday card signed by everyone, recipes at every restaurants and extra treats at the restaurants even on non-tour dining nights. We feel that we got the most fantastic trip and it was worth everything that we paid for it. We felt that we had a premier tour and I can't say enough how we loved it…I have recommended Queenslander to several of my friends - even my financial planner in North Carolina who has never travelled outside the US!

~ Alan & Jane Meagher

Expertly Planned & Executed...
Italy's Great Cities Tour, September 2010

QueensLander's tour exceed my expectations in most all respects. Our tour captain, Janette, was superb and went above and beyond to make the trip fun and memorable. This was a dual celebration for my son's 30th birthday and myself...We had great group dynamics and a memorable, fabulous experience. QL did all the work and made it easy so we could just relax and enjoy: All the logistics, hotels, restaurants, sites were expertly planned and executed. We would definitely do another trip with QL.

~ Jane Stout

..Vouch for Every Service You Have Advertised...
Lake District to Cinque Terre & Nice Tour, Spring 2010

We can vouch for every service you have advertised as we had the trip of a lifetime with your company & David Douglas as our guide & Paolo as our driver. Absolutely Exceptional!

~ Joe & Helen Younder

..Very Service Oriented...
Lake District, Cinque Terre & Nice Tour - April 2010

I just had to write you to tell you what a magnificent time we had on the Queenslander Tour. Getting there was a bit trying with not knowing if we could go until only a few hours before we were due at the airport because of the Icelandic volcano. It was worth the extra effort. After talking with you several times we had very high expectations that I must say were surpassed. We were a little disappointed to find that we were the only ones who made it to Milan and that another couple would join us later for only a few days. We can truthfully say that once we got there and met Sandy Gregory all our concerns were dismissed. We found her to be very service oriented, fun to be with, and knowledgable. This was a different way for us to travel, but everything was just great. We came to regard Sandy as a dear friend in a very short time. The hotels were quaint and romantic, the restaurants selected with care, the itinerary great. Sandy works really hard to make you proud of her and provide her clients with a memorable experience.

We definitely will keep Queenslander and your super staff and goals for quality service for touring in mind as we plan future trips.

~ Richard

...More Than Delivered...
Great Cities Tour - April 2010

You probably do not remember this, but when I called you last fall asking for information on your company and your tours (because I had never heard of Queenslander), I explained that my mom had always wanted to go to Italy and never had the chance. I told you that 3 years ago, as she was battling breast cancer, I promised her that we would go as soon as we could. She looked forward to it all through her treatments, sort of like a bit of light at the end of a tunnel. That's how important this trip was to her and I remember asking you why I should trust you with it. And you told me. I just wanted you to know that you and Sandy more than delivered on what you told me that day. Thank you so much for making this trip so special for my mom. I will always be grateful.

And, yes, we are already looking forward to another trip in your capable hands! Keep adding destinations!

~ Sylvia


...Exceeded My Expectations!
Frank & Miriam, Great Cities Tour - September 2009

Hi Mark ~

I wanted to write you a note to tell you what a great trip we had. Your tour exceeded my expectations. I will fill out your survey soon. I wanted to thank you for the fantastic upgrade in Sorrento. The room suite was fabulous and a great ending to a wonderful tour. If you did not know this, (your tour captain) Susanna made this trip better than expected because of her as an individual and her knowledge of the art history and Italy. You have a real gem in Susanna...

...Miriam and I thank you for providing a memorable trip.

~ Frank & Miriam DeCicco

Quality & Integrity
Great Cities Tour - Summer 2009

Dear Mark,

I thought I would be finished with my Post-Trip Survey by now but I keep getting interrupted and it’s still on my dining room table waiting to be finished. (I’ll send it soon, I promise!)

But I couldn’t wait until you got it in the mail to tell you what a GREAT trip I had. Thank you so very much, for all the upgrades, all the attention to detail you afforded me with this very important graduation trip with my daughter. We will never forget it. (And with 1500 or more pictures between the two of us, we have everything on record, so we won’t forget!)

What I was most impressed with is the quality and integrity of your tour captain, Dan Dieckhaus. I can’t tell you how much we adored him. He was thorough, courteous, helpful, entertaining and always sensitive as to how every member of the group was doing and whether or not they were enjoying themselves. He took all our preferences into consideration… He was always there early to remind us about our itinery or dining plans… Helped suggest different routes for walking tours… He took time to help us understand and plan our post-tour details with the train and other unknowns that we would be facing.

In a nutshell, we felt extremely well taken care of during our entire 10 day adventure on the tour. It was clear that Dan really wanted us to have a positive experience, and I will not hesitate to recommend Queenslander for any of my friends or family that wants a great tour of Italy. I can’t wait to go on another tour of yours with my husband!!

Please consider this my heartfelt testimonial of faith in your tour company. You definitely delivered what you promised and much, much more.

~ Madelaine

Hotels Were First Class
Great Cities Tour

"Queenslander Tours are awesome! We went on the "Italy's Great Cities Tour" this summer and it was outstanding in every respect. Mark Story is a superb tour leader! The hotels were first class, the food was terrific, and visiting the selected sites was an absolute thrill. It just couldn't have been better! We regard it as the trip of a lifetime. A great deal of credit goes to Mark Story. He worked tirelessly and constantly to make sure everything worked out perfectly. We intend to go on many more tours with Queenslander. There isn't a better group anywhere!" 

~ Marilyn

 

 

Choices in Planning were Perfect
Branson Christmas Tour

"We salute you. We REALLY salute you!!! You TWO are amazing AND wonderful. You are truly pros AND perfectionists. Most folks work 4-8-10 hours/day. You two worked 24/6 on the trip. That does not even touch the many hours of prep and the many hours post event. Gosh, how can we thank you enough. The Branson Christmas Tour was a total and smashing success. It will be remembered by all for the total joy EVERYONE experienced. Your choices in planning and your constant decision-making AND deeds along the way were perfectly done...

...What you two Precious ones did blessed us with a treasure chest of Christian, wholesome, incredible memories and experiences. What an investment for our lifetimes. Truly we appreciate your most capable vision and coordinating. We thank you for making possible and scheduling all that we were able to enjoy. That was PERFECT!!! Bless you also for REMEMBERING my BIRTHDAY and being able to celebrate it with such dear and special Motorcoach Friends.

Again, do know -- "We LOVE our Queenslander Tours", and are anxious to do others and get more friends involved.

~ Jim




Details Were Important
Branson Christmas Tour

QueensLander did an AWESOME job on the tour!!! Attention to detail was key...entertainment both on the coach and off was world-class...Wow! What a team.  'We love our Queenslander Tours!" (Information available at www. Queenslander Tours.com)'

~ Joe & Bette



Feel Genuinely Special
Hawaiian Islands Cruise Tour

"It is going to be difficult to express my feelings of gratitude, appreciation and love I have for our Tour Captains on the Hawaii Cruise Tour that QueensLander put together. Our two tour captains, our "escorts," whenever they would see us, my daughter, son-in-law and myself, they would ask how everything was for us, if we needed anything, they both made we three feel so genuinely special. We were so impressed with their caring ways. I must not fail to let you know that "The Mystery on the High Seas" was much, much fun for us, every night we would receive extended clues, I cannot write the amout of discussion that was exchanged between we three with this mystery...loved it...loved it..."

~ Kathleen

 

Beyond, "That's My Job!"
Canyon Lands Tour

"Newell, Laurie and I want you to know how much we appreciate all you did to make our tour so great - So..., "that's my job!" right! You went far beyond that. Your care for each of us, the wonderful singing...okay, you forgot a few words! :-) The trip was much more than driving through God's marvelous creation. It was our praises to Him, our fellowship and a very nice young man who let his love for God pour out around us. You hae a great future and many wonderful opportunities in your chosen field.

~ Newell and Laurie


The Most Organized
Canyon Lands Tour


"...one of the best tours I've bee on...the most organized...and Mark went beyond the call of duty just about everyday!"

~ Olga


Serious About Going the Extra Mile
Italy's Great Cities Tour

"Our tour captain showed us that QueensLander Tours is serious about going the extra mile!"

~ Bertha


Exceptional
Great Cities Tour - Sep 2009

This was an exceptional tour -- the best overall experience of any we have taken -- thank you!!

~ Stephen and Linda Hadley




Guides were Outstanding
Great Cities Tour - September 2009

The tour guides were all outstanding. Really knowledgeable and boasted great personalities. Where did you find them?

I have raved about the tour to friends since my return. It was well planned and more than lived up to my expectations.

~ Pat Clifton


Very Helpful & Quick to Respond
Great Cities Tour - October 2009

Mark was very helpful and quick to respond to all questions and concerns.

~ Richard and Michel


In Good Hands - Gold Standard

The Red Derby Chapter of The Red Hat Society in Colorado Springs recently returned from a cruise planned by QueensLander Tours.  Mark Storey, our trip leader, was at the very heart of making our adventure unforgettable.  Mark and his lovely wife, Courtney, ensured that our trip ran smoothly and made it come alive with their insightful perspective.  It was a teriffic trip in every way...we thoroughly enjoyed the activities they personally created for our Red Hatters. QueensLander Tours maintain a high level of customer satisfaction because of the care and attention to detail they put into every trip.  They offer interesting itineraries and work to make your trip the best value possible.  You will be in good hands from the moment you call them to the day you return home.  To fully experience the true flavor of travel, you need to go with QueensLander Tours.  It willl be the "gold standard" I will apply to all future trips!

~ Lois, Red Hat Cruise


Personal Service
Grand Tour of Europe

The reason we like QueensLander is the personal service we get...compared to our experiences with [larger tour company], QueensLander provides an overall superior experience.

~ Glenn & Suzanne




Best in Managing & Structure, Group Leader

This letter is written in recommendation of Queenslander Tours. Our program took a group of 19 people on a tour of Australia that lasted 14 days. Our purposes were educational and recreational and our group ranged from 11 years to 84 years. We visited Sydney, Darwin, Alice Springs, Ayer's Rock, Cairns and Brisbane as well as New Zealand.

We found Queenslander Tour to be an ideal company for people who wanted to travel safely and desired to have flexible arrangements for a wide range of ages and interests. Our tour captain was able to make every arrangement without any anxiety or problems on the part of our group. People were able to take special interest side trips without any problems. The advice given about what to see and what not to see was flawless, and the choice of travel alternatives within a geographic area was exceptional. We have been doing travel programs for over 25 years, and we recommend Queenslander Tours as the best we have seen in all aspects of managing and structuring a trip.

We have been doing travel programs for over 25 years, and we recommend Queenslander Tours as the best we have seen in all aspects of managing and structuring a trip.

Even more important to us was the chemistry between the tour captain and the group. Our tour captain led and encouraged spiritual activity on the part of the group. When someone didn't want to participate they were not coerced, but the spiritual leadership was there. In addition to this, the group leader worked at developing friendships with members of the group and took special interest in our minority group - the children. We found the prices to be good, the leadership excellent and the spiritual nature of the leadership to be exceptional.

~ John, Australia Tour

 

Continually Amazed at Performance
Grand Australia Tour

Now that we have all returned safely and have once again taken up our respective appointments, I feel a need to sit down and write you regarding the tour to Australia.

I know that you have not been working with the travel business very long, especially considering your age, and this serves to confirm my feelings with respect to the great amount of organization and preparation that went in to the planning. I have been on many tours in my life and have had the chance to lead tours that have been organized by independent agents, and considering the amount of travel that we undertook and the occasional isolation that we were a part of, I can say without reservation that I was continually impressed and amazed at the quality and performance of you and your staff. The hotels were exceptional, the flights and transfers for our part were smooth, and the tours and tour guides were first class. All the tour participants were very pleased with the tour and this was indicated recently at our reunion when people travelled as far as Texas and Alabama for a four-hour reunion.

I would not hesitate in highly recommending Queenslander to anyone that might be considering the position of host.

I would not hesitate in highly recommedning Queenslander to anyone that might be considering the position of host. Thank you again for a tour well led.

~ David, University President

 

Superior Service
Australia Tour

Several parts of my trip were memorable to me including the attention given to the tour members from orientation to our flight over: It really made for a wonderful start to get to chat with the pilots on the flight deck of the 747 which Mark had arranged in advance. What an experience!

"...the attention given to the tour members from orientation to our flight over...made for a wonderful start..."

THE GREAT BARRIER REEF
I'm so glad Mark encouraged me to go snorkeling on the Great Barrier Reef; I wouldn't have done it if you hadn't. It was a feast for the eyes.

"...encouraged me to go snorkeling on the Great Barrier Reef...
it was a feast for the eyes."

TROPICAL FAR NORTH QUEENSLAND
The train trip to Kuranda was exceptional. It was nice to have some free (shopping!) time balanced with the tour; and it was very educational to go to the Tjapukai Cultural Center after that spectacular ride the SkyRail back down the mountains of the rainforest.

~ Wylma

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